Keep up-to-date with the latest news on Twitter @a516digital

Mobile operators launch Freeview interference consumer website

(updated) Digital Mobile Spectrum Limited (DMSL) has launched a new consumer website aimed at helping viewers who are affected by interference when 4G services go live later this year on former TV frequencies.

The not-for-profit organisation is backed by EE, Telefónica O2, Three and Vodafone and was set up as part of a requirement by the Department for Culture, Media and Sport (DCMS) and Ofcom for mobile phone companies to provide mitigation measures against TV interference from 4G mobile signals and to offer consumer information.

The website has been set up as part of this campaign to inform and assist viewers with reception problems. The website claims that 900,000 households will get corrective measures to restore TV services. The site outlines who will get a free filter to block interference and who won't.

According to the website, it could be 3-5 years before interference affects some viewers as the 4G network is built out. The interference will not be caused by existing 4G services operated by EE on a different frequency band.

The chairman of DMSL, Andrew Pinder, said, "Ensuring Britain’s terrestrial TV continues uninterrupted while Britain benefits from 4G at 800 MHz is a huge responsibility. The appointment of a highly experienced leader with a deep understanding of mobile telecoms and complex project delivery is an important step for the successful introduction of 4G on this new spectrum band in the UK. With the switch-over of TV services to digital, a band of frequencies previously used by TV is being made available for new, public, mobile communication services. This 800 MHz band is currently being auctioned by Ofcom to companies that wish to provide 4G services. 4G is a technology that delivers broadband connections to mobile devices."

Meanwhile, it has been announced that Simon Beresford-Wylie has been appointed chief executive officer of DMSL. The appointment follows last week's announcement by the DCMS that David Hendon will be the Chair of the TV/4G Coexistence Oversight Board - a set up to oversee the help being offered to consumers affected by television interference caused by the rollout of 800 MHz 4G. The board will also consist of representatives from terrestrial TV broadcasters.

  • Map timeline showing the removal of TV services from the frequencies to be used by 4G in the 800 MHz band. (c) Ofcom. Click to enlarge


Post a Comment

IMPORTANT: This post is open for comments for a limited period (usually 14 days) following its upload date. You can comment with a Google Account (e.g. for Gmail, YouTube, Google Play)
Comment not appearing? Comments may be subject to moderation and as such may not immediately appear on the site - comments will wait in the moderation queue until they are processed. Check back later. (Comments submitted anonymously may fail the spam filters.)

Please note: Some types of comments may be removed at the discretion of a516digital. With freedom of speech comes responsibility: Keep it clean, civil and on-topic! See the "About this website" section (link at the foot of the page) for full terms and conditions about what is and what isn't acceptable on this site.