Country music channel Keep It Country has taken the unusual step of going off-air while it transfers to a new service provider.
Screens went blank on Freeview and satellite platforms overnight from 25th to 26th January 2017. As of the time of publication, the channel's website is also offline.
However the channel has confirmed that it will be back on Freeview "within 36 hours" and on satellite shortly thereafter. The TVPlayer stream also remains blank for the time being.
Posting on Facebook, Keep it Country thanked viewers for their concerned calls and messages to the station, stating:
"We are simply overwhelmed by the calls into our office today, all the lines have been red hot from across Ireland the UK and places we never thought would be tuning into Keep It Country TV such as Switzerland lol .
We appreciate every single call and are pleased to tell EVERYONE we will be back on all our channels at the very latest by 1st February , but if all the logistics are in place it could be Monday 30th Jan[uary].
In the meantime thanks again we never knew we would be missed this much"
The temporary suspension of service is unusual in that larger broadcasters will have a back-up in place when there are changes to service providers, so that the switch mostly takes place seemlessly behind the scenes.
On Freeview, Keep It Country is only available to viewers with newer Freeview equipment; the signal is available to around three quarters of UK households. On Freesat, it's available on channel 516. Sky users can normally find the channel on 389.
- Update: By the afternoon of the 1st February, Keep It Country had returned on Freeview and Sky.