Viewers report Red Button+ problems
Viewer reports suggest the problem is primarily with some Samsung Smart TV models.
The problem affects the latest version of the BBC's connected TV service, Red Button+, which provides additional content on top of the original Red Button digital text service. The additional content is delivered via broadband internet, with the service accessed via a new look menu structure (see screenshot).
BBC Red Button has confirmed it is aware of the issue and says it is "currently looking into the problem."