Following the abrupt end of shopping channels Bid and Price Drop TV after owner sit-up Limited called in the administrators, how did the channels end up in this situation? And what happens next?
Q: Why have bid and price drop TV gone off air?
A: Owner sit-up Limited has been in financial trouble in recent months, and been under different ownership after being sold by German company Auerlius in December to Tnui Capital. Tnui Capital appointed KPMG to arrange a "Company Voluntary Agreement" or CVA.
KPMG defines a CVA as follows: "Where a company is experiencing difficulties in paying its debts, the directors can propose a company voluntary arrangement (CVA) whereby the company enters into a legally binding agreement with its creditors, such as their suppliers or landlords. In a similar vein to an individual voluntary arrangement (IVA), which gives an individual an alternative to bankruptcy, a CVA enables a company and its creditors to come to a compromise agreement and avoid an administration or liquidation. A CVA can provide a company with some breathing space to allow it to reorganise or restructure its funding and/or its operations with as little disruption to the day to day trading as possible, with the control of the company usually staying within the existing management."
Practically all of the company's creditors agreed to the CVA at a meeting on the 18th March. However sales of goods on the channel have - according to KPMG, who are now acting as administrators - "unexpectedly" fallen over the past month.
The figures no longer added up for the company, the CVA fell apart, according to reports and the company ceased trading. In a brief statement on the price-drop.tv website, KPMG says it was appointed as administrators after the business had ceased trading.
Q: What happens to viewers who have recently bought goods? What if they want to return goods?
A: It's unlikely that viewers who bought goods just before the company ceased trading will get them, and the customer support teams who would deal with enquiries and refunds is no longer in place.
Administrator KPMG is to issue more information for consumers via the channel's websites soon. On 23rd April, KPMG issued an email address for affected customers: [email protected]
Q: Is this why I lost these channels on Freeview a few weeks ago?
A: In a move widely thought to be about reducing Freeview carriage costs, bid and price drop moved "multiplexes" on the week commencing 31st March, meaning they were being broadcast on new frequencies. Viewers needed to retune to keep watching. But Price Drop moved to a digital multiplex that has limited UK coverage and can only be received on newer TVs, set-top-boxes or PVRs that can decode "Freeview HD" signals, despite the channel only being in standard definition. In Wales, Bid TV disappeared from Freeview earlier this year, before returning on the 31st March for its final weeks on air.
Q: Didn't they change the name and format of the channels in March?
A: On-screen Bid TV changed to "shop at Bid" and turned into an "Ideal World" style of channel, with product presentations and fixed prices, and reduced telephone call charges. Importantly, on Electronic Programme Guides, the channel remained listed under its old name. It also continued to be licenced by Ofcom under its old name.
Price Drop TV briefly split into two channels. Price Drop went daytime only in mid-March and became a stock clearance channel; evenings were handed over to "Best of Bid", offering viewers another chance to purchase goods in the same format as Shop at Bid.
Then, earlier this month, Price Drop went full-time with a new format. Viewers were invited to bid for items in a falling price auction. If the full quantity of goods had not been sold before the price dropped to a reserve price (which was unknown to the viewer), then all viewers who had placed a bid lost out. Coinciding with the change, the telephone number turned into a freephone 0800 number. In the days immediately before the channel fell off air, the format had been tweaked with for some auctions, so that all viewers would be "winners".
Nobody wanted this ring for a penny...
Q: Weren't the products they sold rubbish?
A: Toward the end, many of the products sold did indeed appear to resemble those found at bargain homeware stores and garden centres; hardly surprising given the reports that they had not been able to pay suppliers.
This, and the fact that Price Drop would have lost a substantial number of viewers on Freeview following transmission changes at the end of March, probably helped cause what Administrators KPMG called an "unexpected fall in sales".
Q: What happened to the staff, including presenters?
A: All 200+ staff have been made redundant. Some presenters have found work on other channels. Mike Mason is heading to Ideal World and Lisa Brash joins 'The Outlet Channel'. (edit: and subsequently left). Andy Hodgson, who left bid tv long before it ceased broadcasting is now on Home and Garden Plus. Peter Simon is on Gems TV (Gemporia). You'll probably find other presenters pop up on other channels as time passes.
Q: Any chance of the channels making a comeback?
A: Although companies can rise from the ashes after being placed into administration, the events leading up to the closure of bid and price drop mean that it's very unlikely that the channels will return.
Q: What happens with the Freeview slots?
A: Both slots were held on Arqiva-owned multiplexes, and the plug was finally pulled on the 25th April after a week of the emergency "technical fault" slide which kicked in when the output from the studio was pulled. The bandwidth used to broadcast bid and price drop will be made available to other commercial channels in due course.
Q: What happens with their Sky channel numbers?
A: Canis Media has been appointed by KPMG to sell the EPG slots to another broadcaster. Unlike other digital TV EPG providers, channel number slots can be traded on Sky, as there is a limit to the number of standard definition channels on Sky.
Q: What happens on other digital TV platforms?
The situation on other digital TV platforms is less complex, with no channel number trading or capacity limitations. The channel numbers used by bid and price drop will likely be reused by other channels in the future.
Freesat became the first digital TV provider to pull the channels from their channel list on Tuesday 22/04/2014.
Also on a516digital:
Freeview Retune Day - 3rd September
Find out which channels are changing numbers later this year. ►