The recent migration of BBC services to Astra 2E has triggered a lot of questions. Here we answer some of the questions raised:
This page has been archived for reference purposes and may not reflect current circumstances in receiving satellite television from the UK.
I've lost/I've regained BBC/Only have some channels/Picture breaks up when it rains/Picture disappears at (certain times)
(answer published 11/02/2014) Around the edge of the spotbeam viewers will smaller dishes will see the UK channels coming and going over time. Thanks to the spotbeam, the dish may not have a bad weather reserve (rain margin).
Reception of the UK spotbeam around the fringes is cyclical. There have been clear reports since the launch of sister satellite Astra 2F and its UK spotbeam that reception can change significantly over a 24 hour cycle and a seasonal cycle. Astra 2E is showing similar signs.
What this means is that one day a 100cm dish may provide adequate reception, but at other times of the year, a 180cm dish may be required for constant reception. Such massive variations have been reported in Northern Germany / Hamburg area and SW France over the past 15 months.
Since Astra 1N was turned off during the early hours of 11/02/2014, and ITV and Channel 4 services transfered, some viewers have regained access to BBC services. It is assumed that this is because the stronger Astra 1N signals on adjacent frequencies is no longer drowning out Astra 2E.
Be aware that the signal could still vary. This is why a516digital's spotbeam maps [there's one lower down this page] are very conservative - because if you are going to have to spend money on a bigger dish, you want one that is likely to provide you with a signal around the clock and whatever the weather outside.
Slight adjustments to your dish or LNB may help.